app support
DocScan ProSupport
Find answers to common questions or get in touch
Frequently Asked Questions
Quick answers to the most common questions
Place your document on a flat, well-lit surface with good contrast against the background. Hold your phone steady and parallel to the document. The app will automatically detect edges and correct perspective. Avoid shadows and glare for the best results.
DocScan Pro uses Google ML Kit for on-device OCR, which provides excellent accuracy for printed text in many languages. For best results, ensure the scan is clear and well-lit. All text recognition happens locally on your device — nothing is uploaded to any server.
Yes! After scanning the first page, tap 'Add Page' to continue scanning additional pages. All pages will be combined into a single document that you can export as a multi-page PDF.
Absolutely. All scans and OCR processing happen entirely on your device. No documents are ever uploaded to any server. Your scanned documents stay on your device unless you explicitly choose to share or export them.
Read Privacy PolicyThe Pro upgrade ($2.99 one-time purchase) removes all ads and unlocks OCR text extraction. There are no subscriptions or recurring charges. The free version includes full scanning, editing, and PDF export with a small banner ad.
You can export your scans as multi-page PDF files, which can be shared via the iOS share sheet to any app, email, cloud storage, or AirDrop. Individual page images can also be saved to your Photos library.
DocScan Pro is available on the Apple App Store.
© 2026 BigDevelop. All rights reserved.