agents running in production

ai employees

AI employees that do the busywork.

Custom agents that answer customers, run reports, book appointments, and operate your software, around the clock, with an audit trail for every action.

  • automation
  • computer control
  • voice + sms
  • integrations

agent · ops-assistant

live
# message from the owner, via telegram

what they handle

Twelve jobs an AI employee can own.

Each agent is wired into the systems you already use, so it acts instead of just answering questions.

  • Customer communication

    Answers email, SMS, chat, and calls on-brand. Qualifies leads, follows up, and opens tickets.

  • Reporting and analytics

    Pulls from every source, reconciles, and sends the daily numbers to your phone.

  • Scheduling

    Books, reschedules, and reminds across Google, Outlook, and custom calendars.

  • Invoicing and payments

    Creates invoices, chases overdue accounts, and reconciles transactions.

  • Inventory and orders

    Processes orders, tracks stock, and drafts purchase orders before you run out.

  • Marketing automation

    Drafts and schedules posts and email sequences, then reports what converted.

  • Computer control

    Operates desktop and browser software that has no API: clicks, types, and fills forms.

  • Document processing

    Reads PDFs and invoices, extracts fields, and generates contracts and proposals.

  • Multi-step workflows

    Chains systems together: pull from one, process, write to another, report back.

  • Research and monitoring

    Tracks competitor pricing, reviews, and market changes in a daily brief.

  • HR and team operations

    Onboards hires, tracks time, manages shifts, and answers routine policy questions.

  • Compliance and audit

    Logs every action it takes and flags records that break your rules.

how you work with it

Run it from your phone. It runs your computer.

No new dashboard to learn. Message the agent where you already are, and it operates the software you already pay for, including apps that have no API.

remote command · example

  1. You: how did we do yesterday?

  2. Agent: 38 orders, $4,120 revenue. 2 refunds pending your approval. Low stock on 3 items.

  3. You: approve the refunds, reorder the low stock

  4. Agent: Done. Refunds issued, PO drafted with your usual supplier. Want it sent?

  • Plain-language commands by text or voice note
  • Alerts on sales, stock, and customer activity
  • Approve or reject actions with a reply
  • Multi-user access with per-person permissions
  • Full audit trail of every action

desktop automation · example workflow

  1. 1

    You text “run payroll”

    telegram

  2. 2

    Agent opens your time-tracking system

    browser session

  3. 3

    Pulls hours for the pay period

    export + parse

  4. 4

    Calculates pay and enters it into accounting

    desktop app

  5. 5

    Sends you a summary to approve

    sms

Runs on a dedicated machine, so it never takes over anyone's screen. Every step it takes is logged.

before and after

The same tasks, handled differently.

Common business tasks before and after an AI employee
Answering customer callswithout · Missed after hours, sent to voicemailwith · Answered on the first ring, day or night
Lead follow-upwithout · Days late, or forgottenwith · Sent within minutes, every time
Generating reportswithout · Hours in spreadsheetswith · Text “send report” and it arrives
Booking appointmentswithout · Email back-and-forth, double bookingswith · Checks availability and books
Sending invoiceswithout · Created by hand, sent latewith · Generated when the job closes
Running payrollwithout · Manual entry, easy to get wrongwith · One command, with a summary to approve
Inventorywithout · Surprise stockoutswith · Live counts with reorder alerts
Competitor monitoringwithout · Occasional manual checkswith · Daily brief on pricing changes

integrations

One agent, connected to everything you run.

If it has an API, we connect to it. If it doesn't, the agent operates it through the screen like a person would.

under the hood

claude, gpt
reasoning
twilio
voice and sms
elevenlabs
speech
playwright
computer control
telegram api
remote commands
python
pipelines
postgres
memory and logs
next.js
admin dashboard
communication
telegramwhatsappsmsvoicegmailoutlookslackteams
business systems
quickbooksxerosalesforcehubspotstripesquareshopify
operations
google calendarcalendlygoogle sheetsexcelairtableany desktop app

process

From first call to a live agent.

Most first agents go live within a few weeks of the discovery call.

  1. 01step

    60 min

    Discovery call

    We map your workflows and pick the tasks worth automating first. Free, no obligation.

  2. 02step

    1–3 weeks

    Custom build

    Your agent is built on your data, pricing, tone, and edge cases. No templates.

  3. 03step

    2–5 days

    Integration

    Connected to phone, email, CRM, POS, and accounting, without disrupting the team.

  4. 04step

    ongoing

    Launch and tune

    We watch real conversations, fix misses, and add skills as you find new jobs for it.

  • Built in-house

    The agent, the integrations, and any app around it are built by the same team. Nothing is outsourced.

  • Custom, never templated

    Every agent is built for one business. It knows your products, prices, and exceptions.

  • Guardrails first

    Actions that move money or data need approval rules, and every step lands in an audit log.

  • Your data stays yours

    Encrypted in transit and at rest, role-based access, and accounts held in your name.

pricing

Priced up front. No per-seat fees.

A one-time build plus a monthly plan for hosting, monitoring, and tuning. The final quote comes after the discovery call.

  • starter

    AI assistant

    $2,500one-time + $200/mo

    • 1 agent on Telegram or SMS
    • Customer FAQ handling
    • Appointment scheduling
    • Daily business reports
    • 1 system integration
    • 30 days of tuning
  • growthmost chosen

    AI employee

    $7,500one-time + $500/mo

    • Voice and text agent
    • Telegram, SMS, and email control
    • Desktop automation workflows
    • Up to 5 system integrations
    • Custom admin dashboard
    • 60 days of tuning
    • Priority support
  • enterprise

    AI workforce

    Customscoped to your operation

    • Multiple agents
    • Full computer control
    • Custom mobile app
    • Unlimited integrations
    • Multi-location support
    • White-label options
    • SLA-backed uptime

next step

Let's build your first AI employee.

Book a free strategy call. We'll map your workflows, pick what to automate first, and show you exactly what the agent will do.

hello@bigdevelop.com